The CARCHEX promise is: Customer Experience Above All.

We strive to provide the best, most responsive, and dedicated customer service experience from the moment you pick up the phone to call us. For each customer and CARCHEX employee, this promise means something slightly different. But be assured, it means your interests are put first in every action and decision we make. Our Senior Vehicle Protection Specialist John Pasquariello explains what “Customer Experience Above All” means to him.

About

Joe is the EVP, Business Development and oversees CARCHEX’s partner relationships. He is also responsible for the company’s social media strategy. Previous to CARCHEX he was the Co-Founder and Vice President of Student Loan Financial Group, a specialty finance company offering student loan products and ClearOne Advantage, a full-service debt settlement company.