As the leaves on the trees change colors and begin to fall to the ground, we start preparing ourselves for the colder months by purchasing new coats, gloves, and scarves. During this time, it is equally important that we service our vehicles to ensure that they too are equipped to handle the seasonal transition. In [...]
Entrepreneurial Leader Recognized for Building Innovative Online Business HUNT VALLEY, MD — (Oct 27, 2011) — CARCHEX, the industry-leading provider of extended auto warranties, today announced that CEO Jason Goldsmith was named among the Smart100 for the third consecutive year by Baltimore SmartCEO magazine. The award recognizes the “best of the best” of Baltimore’s business community […]
BBB Selects CARCHEX as One of Five Finalists for Greater Maryland 2011 Torch Award HUNT VALLEY, MD — (Oct 19, 2011) — CARCHEX was selected as one of five finalists for Better Business Bureau | Greater Maryland’s 2011 Torch Award for Marketplace Excellence. The award pays tribute to businesses that demonstrate high standards of honesty and […]
In a previous post, we discussed how the E15 Fuel waiver from the EPA could spell disaster for claims on auto warranties. Also, it lowers the fuel efficiency and can cause premature engine failure. There is an update on this issue that just came out today. HR 3199: Dig Deeper on E15's Effects Engines (and [...]
It's a familiar sight, auto dealerships selling cars from different manufacturers. Little do most people realize, reorganizations in these businesses can complicate your new and extended auto warranty claims process in unexpected ways. Dave Cass in Galesburg, IL learned this lesson the hard way just recently. Warranty Claims When Dealerships Divorce Manufacturers Galesburg Honda Toyota [...]
The Environmental Protection Agency has managed to get their recommendation to increase ethanol content in gasoline from 10% to 15%. On the surface, this can be viewed as a victory for the environmentally conscious consumers. However, this victory also spells disaster for nearly every auto warranty claim out there. We at CARCHEX are not opposed [...]
CARCHEX complaints are a rarity, but they sometimes happen. Either through a misunderstanding of what our services are or through some point in their policy that they are not aware of. Where CARCHEX differs from many other warranty service providers is that we do our best to improve the customer experience and handle complaints fairly. [...]
A Mazda extended warranty can be used just like your original manufacturer's warranty. When any covered repairs are necessary, you take your car to a licensed repair facility. Manufacturers do not provide extended warranties, though. A common misconception is if Mazda does not provide the extended car warranty, then you must use it elsewhere. This [...]
It's a pretty common trap for consumers to find themselves in when they buy a warranty. They sign the contract before they clearly understand the car warranty information. Then, when they have to make a claim, they discover that for some reason, the warranty provider won't cover the claim. These contracts should not be hastily [...]
Fall is the time of year when car dealerships start to offer “EVERYTHING MUST GO” sales in order to clear off their lots for the next year’s models. Kelli Grant, Senior Consumer Reporter for SmartMoney.com tells CBS News Correspondent Terrell Brown that this year car buyers will face a different sale situation than usual. According [...]
